FUNCTIONAL: Marketing and Sales CATEGORY: Exempt/Nonsupervisory*

SUBFUNCTIONAL: Marketing PUBLICATION DATE: January 1998

5521 Telemarketing Rep 1

5522 Telemarketing Rep 2

5523 Telemarketing Rep 3

Responsible for marketing the company's products and/or services via telephone with well qualified prospects. Takes orders and answers questions typically generated by local and/or national advertising and prepares appropriate documentation. Generates prospective customers through cold calling. Mails marketing/sales literature to prospective clients, keeps up-to-date knowledge of the industry as well as competitive posture of the company, and enhances awareness in the targeted business community of the company and its products/services. Prepares activity and forecast reports.

* Entry Level: Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Requires a Bachelors degree or equivalent experience. This job has been placed in an exempt category for orientation purposes only and may be classified nonexempt in your company. The placement in an exempt category should not be considered a recommendation. Companies should use the FLSA tests and other factors to determine overtime status.

Intermediate Level: Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Requires a Bachelors degree or equivalent experience and knowledge of company's products and services.

Senior Level: Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Requires a Bachelors degree or equivalent experience and working knowledge of company's products and services.