JOB CODE:       9431-9434                                 FUNCTIONAL:            General Mgmt/Business Operations

JOB TITLE:      Data Ops Support                       SUBFUNCTIONAL:     Business Operations

PRIMARY RESPONSIBILITY:

Data Operations Support (Levels 1 through 4): Enters data from a source document into a computer system. Verifies entries for accuracy and completeness. May convert data from one electronic system to another. Performs audits of own work or that of others to ensure conformance with established procedures. May work with stand alone data systems or enterprisewide tools supporting activities such as marketing lead tracking, fulfillment, manufacturing, and equipment maintenance or materials transactions.

Note: This job can report to any functional area where emphasis of the job is on data entry/processing and a more specific job match does not exist such as Administrative Support-Purchasing (9331-9334), Administrative Support-HR (9201-9204), Document Control Support (8331-8334) or Computer Operations Support (9451-9454).

LEVELING REQUIREMENTS:

Level 1:

·          SKILL: Acquires job skills and learns company policies and procedures to complete routine tasks.

·          JOB COMPLEXITY:  Works on assignments that are routine in nature, requiring limited judgment.  Has little or no role in decision-making.

·          SUPERVISION:  Normally receives detailed instructions on all work.  Works under close supervision.

·          EXPERIENCE:  Typically requires a minimum of 0 - 1 year of related experience.

Level 2:

·          SKILL:  Applies acquired job skills and company policies and procedures to complete assigned tasks.

·          JOB COMPLEXITY:  Works on assignments that are semiroutine in nature but recognizes the need for occasional deviation from accepted practice.

·          SUPERVISION:  Normally follows established procedures on routine work; requires instructions only on new assignments.

·          EXPERIENCE:  Typically requires a minimum of 1 - 2 years of related experience.

Level 3:

·          SKILL:  Has substantial understanding of the job, and applies knowledge and skills to complete a wide range of tasks.           

·          JOB COMPLEXITY:  Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

·          SUPERVISION:  Normally receives little instruction on daily work, general instructions on newly introduced assignments.

·          EXPERIENCE:  Typically requires a minimum of 2 - 4 years of related experience.

Level 4:

·          SKILL:  As a skilled specialist, completes tasks in creative and effective ways.       

·          JOB COMPLEXITY:  Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions.

·          SUPERVISION:  Determine methods and procedures on new assignments.  May provide guidance to other nonexempt personnel.

·          EXPERIENCE:  Typically requires a minimum of 4 - 6 years of related experience.