FUNCTIONAL: Marketing and Sales                                    CATEGORY:  Nonexempt

 SUBFUNCTIONAL:      Sales Support                                              PUBLICATION DATE: January 1998

 SURVEY JOB CODE     SURVEY JOB TITLE                       COMPANY JOB TITLE      COMPANY JOB CODE  

              8761                    Admin Support ‑ Sales 1                           

              8762                    Admin Support ‑ Sales 2                           

              8763                    Admin Support ‑ Sales 3                           

              8764                    Admin Support ‑ Sales 4    

PRIMARY RESPONSIBILITY  

Responsible for providing administrative and clerical support to relieve sales department managers or staff of administrative details.  May take and deliver messages, provide information to callers, set up and maintain files, provide workers with office supplies, prepare and sort mail, perform word-processing of assignments, proofread, and research and compile special reports.  Operates automated office equipment.   

LEVELING REQUIREMENTS  

Entry Level:  Works on assignments that are routine in nature where limited judgment is required.  Normally receives detailed instructions on all work.  Requires word-processing, basic reading, writing, and arithmetic skills.  Completion of high school, vocational training, or equivalent is preferred.  

Intermediate Level:  Works on assignments that are semi‑routine in nature where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments.  Requires administrative sales experience, word-processing, reading, writing, and basic arithmetic skills.  Completion of high school, vocational training, or equivalent is preferred.  

Senior Level:  Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations.  Normally receives no instruction on routine work, general instructions on new assignments.  Requires administrative sales experience, word-processing, reading, writing, and basic arithmetic skills.  Completion of high school, vocational training, or equivalent is preferred.  

Highly Skilled Level:  Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.  May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel.  Requires administrative sales experience, word-processing, reading, writing, intermediate arithmetic skills, the ability to use specialized equipment, read difficult instructions, and maintain written records.  Completion of high school, vocational training, or equivalent is preferred.